SHIPPING POLICY
SHIPPING POLICY
Last updated: March 2026
Where We Ship
Bobo Wellness currently ships to all 50 US states. International shipping is coming soon — sign up to our newsletter to be notified when we expand to your country.
Processing Time
All orders are processed within 24–48 hours, Monday through Friday. Orders placed on weekends or public holidays will be processed the next business day. You will receive a confirmation email with tracking details as soon as your order ships.
Delivery Estimates
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7–10 business days |
| Expedited Shipping | 3–5 business days |
| Express Shipping | 1–2 business days |
Delivery times are estimates and begin from the date of shipment, not the date of order. Bobo Wellness is not responsible for delays caused by carriers, weather events, or circumstances beyond our control.
Shipping Costs
- Standard Shipping: Free on all orders over $50. $4.99 for orders under $50.
- Expedited & Express: Calculated at checkout based on destination and weight.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number. You can track your package directly through our website or the carrier's site. If you haven't received tracking within 48 hours of your order, please check your spam folder or contact us.
Lost or Stolen Packages
If your tracking shows delivered but you haven't received your package, please:
- Check with neighbors and building reception
- Wait 24 hours — deliveries are sometimes marked delivered early
- Contact us at support@bobowellness.com if the issue persists
We will work with the carrier to investigate and, where applicable, reship or refund your order.
Address Accuracy
Please ensure your shipping address is correct at checkout. Bobo Wellness is not responsible for orders shipped to incorrectly entered addresses. If you notice an error after placing your order, contact us immediately at support@bobowellness.com — if the order hasn't shipped yet, we can update it.